As a county-owned hospital with a long history in the community, our mission is to improve and preserve the health and well-being of those we serve. To benefit the community and patients we serve, we are happy to help you estimate upcoming healthcare costs.
A patient may ask for an estimate of the amount the patient will be charged for a non-emergency medical service provided in this facility. The law requires that an estimate be provided within five business days. If you would like to request an estimate for non-emergent services please contact our customer service department at 317.776.7141 between the hours of 8 a.m. and 4 p.m.
To request a comprehensive, personalized cost estimate based on your insurance plan or self-payment, please complete our request form, and one of our financial services team members will follow up with you.
How to Request a Cost Estimate
It’s important to note that the information we provide is only an estimate––services provided are customized to each patient’s specific needs.
Additionally, we provide our 2020 chargemaster available for download as a Microsoft Excel spreadsheet. The information provided in our 2020 chargemaster is a comprehensive list of charges for each inpatient and outpatient service or item provided by Riverview Health. However, it is not a helpful tool for patients to comparison shop between hospitals nor to estimate what healthcare services are going to cost them out of their own pocket. Costs can vary based on the services and level of care needed for each patient. The chargemaster list does not reflect the negotiated price between Riverview Health and insurers, and it is not the price that most patients would pay for care. Therefore, for a personalized estimate, please complete the form on this page. For more information about the cost of care, please visit mycareINsight, a website was created by the Indiana Hospital Association to inform health care consumers about various aspects of pricing as well as quality information.
For information about the cost of your specific care, please contact our patient financial services staff at 317.776.7141.