Riverview Health | Remote Access
Riverview Health

COVID-19 Information and Visitor Restrictions

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Riverview Health employees, physicians, and contractors may access most internal resources from external locations and devices. Permission to access resources remotely must be pre-arranged by your manager and the Information Systems department.

Requirements for Remote Access

To remotely access Riverview Health resources, users must meet the following requirements:

  • Have a @riverview.org account (username and password)
  • Be enrolled in the Riverview Health Multi-Factor Authentication (MFA) solution
  • Have a reliable internet connection (10 Mbps or greater)
  • Have a modern browser, computer, or mobile device

VMware Horizon virtual desktops

VMware Horizon provides authorized Riverview Health users remote access to a virtual desktop in our environment. Most of the internal applications, clinical systems, an other resources will be available within this solution. There are two ways to remotely access a VMware Horizon virtual desktop at desktops.riverview.org:

Access a virtual desktop via a modern browser (click to open)
  • Open a modern web browser (Google Chrome, Mozilla Firefox, Microsoft Edge)
  • Visit https://desktops.riverview.org/
  • Select VMware Horizon HTML Access
  • Enter your Riverview Health username and password
  • Approve Multi-Factor Authentication (MFA) when prompted
  • Wait 60 seconds or less to be automatically logged onto a virtual desktop
Access a virtual desktop via an installed application (click to open)

Microsoft Office 365

Microsoft Office 365 provides authorized Riverview Health users remote access to Microsoft Outlook, Teams, Word, Excel, OneDrive, SharePoint, and many other solutions without first having to logon to a VMware Horizon virtual desktop. There are two ways to remotely access Microsoft Office 365 resources at office.riverview.org:

Access Microsoft Office 365 via a modern browser (click to open)
Access Microsoft Office 365 via mobile applications (click to open)

Help Desk

If you have questions regarding remote access, please contact the Information Systems Help Desk.

Open an online support ticket (click to open)
Call for support (click to open)
  • Call 317.776.7456
Email for support (click to open)