Riverview Health | Virtual Health Visits
Riverview Health

COVID-19 Information and Visitor Restrictions

Read Details

Telehealth Services: Convenient Care at Your Fingertips 

It’s not always easy to keep your health a priority. That’s why we want to make it as easy as possible to stay on top of your health. With a virtual visit, you can see a doctor from the comfort of your home or anywhere you choose.

Please note that if you are experiencing any serious or life-threatening conditions such as chest pain, difficulty breathing or injuries that need to have an X-ray or image taken, please call 911 or go to the emergency room.

COVID-19 
For those who may be experiencing symptoms of COVID-19, FIRST call your primary care doctor during their normal office hours. If it is after hours, you have the option of using myVirtualHealthVisit to have a virtual visit. However, when using myVirtualHealthVisit, you may not be able to see a Riverview Health doctor. For more information about COVID-19, click here.

See a Riverview Health Provider Using MyChart 

Please note the following for MyChart Video Visits: 

  • You must be a current Riverview Health patient. 
  • You must have a MyChart account. Need an account? To request an access code, please contact your Riverview Health provider or call 317.776.7141 and press option 2. Need help troubleshooting? Please call 1.855.364.7936.
  • You must have a video visit appointment scheduled through your provider's office. You will need to call and set this up like you would an in-person appointment.

Download the MyChart app on your smartphone or tablet:
iTunes App Store (Apple iOS)  |  Google Play Store (Android)

Get started on your computer by logging into your MyChart account here: https://riverview.org/mychart/.

View our MyChart Video Visit Instructions >>


See Any Provider Using myVirtualHealthVisit 

Riverview Health is partnered with myVirtualHealthVisit and its expert team of board-certified doctors to provide virtual healthcare 24/7, 365 days a year. This means you can video chat with a highly skilled doctor within the Online Care Group anytime via your phone, computer or tablet. No appointment needed. The Online Care Group is an independent physician-owned medical practice affiliated with Riverview Health Physicians that offers its clinical services for patients needing a virtual health visit. Not all providers are Riverview Health providers, therefore it's important that you set Riverview Health as your preferred hospital.

Download the myVirtualHealthVisit app on your smartphone or tablet:

iTunes App Store (Apple iOS)  |  Google Play Store (Android)

Get started on your computer by visiting https://riverview.myvirtualhealthvisit.org/.

View our myVirtualHealthVisit Instructions >>

 

Trouble connecting with MyChart or myVirtualHealthVisit? Please talk with your provider's office about other ways to set up a telehealth visit with your provider.