Patient Information

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Financial Assistance Program

Patients with no insurance or with limited coverage may make payment arrangements prior to dismissal by contacting one of our Financial Representatives at 317.286.6575 or 800.523.6001.

The following forms and documents are available for the Financial Assistance Program:

Billing Questions

Our staff can help you finalize your financial arrangements or explain the billing procedures. If you need help with payment of your bill or have questions concerning your bill, please contact one of our financial representatives at 317.286.6575 or 800.523.6001. Also, check out the Billing & Insurance Frequently Asked Questions.

For help with your Riverview Health Physicians account, please contact Riverview Health Physicians Patient Accounts at 317.770.6900.

You can also learn more in our glossary of billing terms.

Understanding Your Bill

A daily room charge includes fees for the room, 24-hour nursing care, meals, housekeeping, maintenance and laundry services—all of which are provided for your comfort and to guard you against infection and injury. Special services ordered by your physician, such as an operating room, pharmacy, X-rays, laboratory tests, anesthesia, physical therapy, respiratory therapy and other diagnostic treatment procedures, will appear as extra charges on your bill.

Often, you will get more than one bill because separate bills are issued by Riverview Health and by individual physicians involved with your care, such as your surgeon and radiologist. Your hospital bill doesn’t include the fees of your attending physician, surgeon, anesthesiologist, pathologist, radiologist or consulting physician. You will be billed directly by their offices. We will bill your insurance company if you provide us with the necessary information.

Current Chargemaster

The information provided in the link below is a comprehensive list of charges for each inpatient and outpatient service or item provided by Riverview Health, also known as a chargemaster. It is not a helpful tool for patients to comparison shop between hospitals nor to estimate what healthcare services are going to cost them out of their own pocket. For more information about the cost of care, please visit mycareINsight, a website was created by the Indiana Hospital Association to inform health care consumers about various aspects of pricing as well as quality information.

Download Riverview Health Current Chargemaster

For information about the cost of your specific care, please contact our patient financial services staff 317.286.6575.